Frequently Asked Questions
Everything you need to know about shopping with Randy's Shoes.
How do I know which shoe size to order?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for athletic styles and sizing down for our leather loafers.
What is your return policy?
We offer a 30-day return window for all unworn footwear in its original packaging. Please note that final sale items are not eligible for return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your shoes sooner.
Do you offer international shipping?
Yes, Randy's Shoes ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.
What materials are used in your footwear?
We pride ourselves on quality. Our collection features premium Italian leather, sustainable organic cotton, and high-performance recycled rubber outsoles.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.